How to choose an HVAC technician.
When your air conditioner stops working in the heat of summer, it’s tempting to hire the first HVAC contractor in the phone book. There are details to consider however. This person will be entering your home and providing comfort for your family. You want this person to be someone you can trust to perform high-quality service and with whom you feel comfortable asking questions. Look for these characteristics in an HVAC technician that will qualify them to be trusted in your home.
Ask your HVAC contractor if they have North American Technician Excellence (NATE) certified technicians. This ensures technicians have the latest training on current equipment.
Boot covers. An HVAC technician focused on customer service will wear boot covers without being asked. This shows their dedication to their craft and respect for your home.
Timeliness. On time is late, and early is on time. A quality contractor will have a positive reputation for timeliness. Efficient use of time is just as important. Ask about time management skills and history of completing a project by the quoted estimated time.
Vehicle cleanliness. How an HVAC technician treats his own property is a reflection of his attention to detail and commitment to a job well done. A clean ride shows company pride and an effort to continually impress.
Eye contact. It is crucial to hire an HVAC technician that you feel comfortable communicating with. This will help them to quickly and correctly solve your problems. If an HVAC technician is willing to look you in the eye, it is a sign they are confident in their skills and a positive indication of how the customer will be treated.
Use these characteristics as a guideline to ensure a satisfactory job well done.
If you’re interested in learning more about any of these products or technologies, contact your local Minnesota Carrier Factory Authorized Dealer. You can find the one closest to you at StayComfyMinnesota.com.
For more energy saving and home comfort tips, visit StayComfyMinnesota.com! Stay Comfy, Minnesota is your Minnesota resource for air conditioning repair, furnace repair and HVAC tips and advice.